I strengthen your operations & deal with your emergencies

Marc FRANÇOIS

My tailored support focuses on managing your operational challenges, particularly in SME, start-up, and scale-up environments, by building resilience within your organization.


Examples of projects I can lead within your organization :

Structuring

Situation A recently launched SaaS platform seeks to build an efficient operational model.Challenge Structuring operations and integrating external systems to ensure sustainable growth.Solutions Operational structuring, implementation of support mechanisms and compliance, integration of new management tools, and targeted recruitment, …

Optimization

Situation A shared service platform facing new regulations.Challenge Adapting to new legal requirements while staying compliant and improving internal efficiency.Solutions Team awareness, process adaptation, report automation, and integration of new tracking tools, …

Anticipation and management

Situation An e-commerce company facing the risk of imminent social protests.Challenge Preparing for a potential crisis and organizing a quick response.Solutions Risk analysis, implementation of prevention plans, crisis simulation exercises, creation of business continuity processes, establishment of after-action reviews (AAR), ...


How I deliver value.

Scalable solutions

Operational expertise for large-scale projects.
I lead and structure large-scale operations. Whether it’s optimizing processes, managing large teams, or driving the operational growth of your organization, I ensure every action contributes to overall optimal and sustainable performance.

Tailored compliance

Precision and confidentiality.
Each project is specifically tailored to your needs and discretion requirements. I help align your operations with new regulations, managing significant financial and legal challenges.

Anticipating challenges

Prevent to react better.
I implement solutions to anticipate challenges through strong processes and by preparing your teams. With proven experience working with regulatory, administrative, and judicial authorities, I guide you in preparing for audits and inspections, ensuring smooth and effective management.

Increased responsiveness

Real-time intervention for managing emergencies
I am available to step in directly on critical issues, whether they involve service interruptions or human crises, with immediate action and resolution.

Intercultural adaptability

Familiar with start-up and scale-up environments, I adapt to your specific needs, whether you are a French or English-speaking organization. If necessary, I can leverage my network for additional expertise.

Communication at every level

Effective interactions with all stakeholders.
I ensure that every key player, from C-Level executives to operational staff, is aligned and informed, guaranteeing smooth and tailored communication at every decision-making level.


You choose the type of intervention that suits you.

Strategic reinforcement

Positions
• COO, Head of Ops

Key aspects
• Operations analysis and identification of optimization areas
• Roadmap creation and long-term strategy development
• Compliance with new regulations
• Targeted recruitment to support growth
• Training and upskilling of teams
• …

Pricing model
• Daily rate
• Project-based package (with objectives)

Real-time support

Positions
• Consultant, Coordinator

Key aspects
• Crisis management (operational, human, compliance)
• Rapid implementation of solutions to ensure continuity
• Quick de-escalation of critical situations
• Team upskilling
• Increased availability to respond to emergencies (on-call support possible)
• …

Pricing model
• Hourly or daily rate
• On-call package


Facing a challenge ?You have two options :

Share your needs, and I’ll get back to you within 24 hours.

Book a video call right away.


© MarcFrancois (QOG Consulting). All rights reserved.

Anticipate, react, optimize: my expertise for your challenges

With 10 years of experience in operations management, compliance, and crisis management, along with a legal and military background, I help businesses overcome critical challenges while strengthening their foundations for the future. I’ve handled complex situations requiring a combination of quick thinking, composure, and expertise to minimize risks and maximize operational efficiency.My career has been shaped by interventions in high-pressure environments, where I’ve developed expertise in key areas such as operational structuring, creating processes, ensuring compliance with new regulations, managing service interruptions, preparing for and navigating regulatory audits, as well as handling human-related crises.